Conflict Resolution

- With Myra Golden

THE KFD METHOD: Week of June 21-25, 2021

Discussion Question(s):

Select one (or both) of the situations and, as a group, go through how you would apply Myra’s KFD framework to handle the situation. 

  • Alyssa has been having attendance issues and has repeatedly shown up late to work. How would you prepare for a conversation with Alyssa regarding her attendance using the KFD method?

  • While out in the yard, you observe Edward, a driver, driving over his straps on the back of his trailer. How would you utilize the KFD method in order to address this?