Conflict Resolution

- With Myra Golden

For this leadership series, we partnered with Myra Golden to create a unique series on conflict resolution. 

Episode Guide:

• Series Introduction by John Bates

• Overcoming Fear of Conflict & Failure to Engage

• Psychology of Conflict

• Preempt Conflict with a Hot Stove

• Three W's Method

• The KFD Method

• The 3R De-escalation Method

• Choose Your Battles Wisely

• Delivering Bad News

• Physical Reaction to Conflict

• Keep Conflict in the Kitchen

• Series Wrap-up with John Bates

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Series Introduction by John Bates

Overcoming Fear of Conflict & Failure to Engage By John Bates

Psychology of Conflict

Preempt Conflict with a Hot Stove

Three W's Method

The KFD Method

The 3R De-escalation Method

Choose Your Battles Wisely

Delivering Bad News

Physical Reaction to Conflict

Keep Conflict in the Kitchen

Series Wrap-up with John Bates