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Conflict Resolution

- With Myra Golden

For this leadership series, we partnered with Myra Golden to create a unique series on conflict resolution. 

Episode Guide:

  • Series Introduction by John Bates

  • Overcoming Fear of Conflict & Failure to Engage

  • Psychology of Conflict

  • Preempt Conflict with a Hot Stove

  • Three W's Method

  • The KFD Method

  • The 3R De-escalation Method

  • Choose Your Battles Wisely

  • Delivering Bad News

  • Physical Reaction to Conflict

  • Keep Conflict in the Kitchen

  • Series Wrap-up with John Bates

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Series Introduction by John Bates

Overcoming Fear of Conflict & Failure to Engage By John Bates

Psychology of Conflict

Preempt Conflict with a Hot Stove

Three W's Method

The KFD Method

The 3R De-escalation Method

Choose Your Battles Wisely

Delivering Bad News

Physical Reaction to Conflict

Keep Conflict in the Kitchen

Series Wrap-up with John Bates

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