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Course Description:

This video shares examples of an active listener, including what being a passive listener looks like, and why active listening is so important on the job and in life.

Instructions for Obtaining Certification:

In order to obtain certification for this video, please watch the video in its entirety and then take a content quiz using the link below.  Once you have passed the content quiz, please request a certificate using the link below.

Test your knowledge by completing the quiz at:

Submit request for Certificate of Completion at:

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